London

First and foremost, every Good Hotel is designed for a great night’s sleep. And every time you stay with us, you’re doing good. We’re a social impact business, where profits are donated to educating children in Guatemala and retraining locals in the UK affected by unemployment to allow them to step into careers in hospitality. A stay at Good Hotel is a good deed done, as every time a guest stays at a Good Hotel, they help others in the community reach their full potential.

We are a floating hotel, located on the Royal Victoria dock right next to the IFS cable Cars that connect to the O2 Arena and a 5 minute stroll from the ExCeL Exhibition Centre.

The closest stations are Royal Victoria (DLR) and Custom House (Elizabeth Line). From Custom House, it’s a 10-minute walk along the dockside.

The quickest and most direct route to central London is via the Elizabeth line from Custom House station, which is just a 10-minute walk from the hotel.

The ExCel centre is just a 5-minute walk from the hotel. Simply head east along the dockside, and you’ll reach the venue in no time. You can ask our reception team to guide you.

Complimentary accessible parking is available for Blue Badge holders, offered on a first-come, first-served basis. Please note that we do not offer general guest parking.  However, paid parking is available nearby at ExCeL London (just a short walk away). We recommend using ExCeL car park (Weast Entrance) for the most convenient access.

For rates and availability, please visit: ExCeL Parking Information

No. We are a non-smoking hotel. There is a designated outdoor smoking area on the dockside near the bridge.

We offer a range of compact, minimalist rooms designed for a restful stay. Each features large windows, premium bedding, and all essentials for work or rest.

All rooms include a private workspace, cubby storage, hanging area, blowdryer, safe, hot water kettle, and in-room tea and coffee.

Our rooms do not have a fridge. If you need to store any essential items, please feel free to contact our reception. We will be happy to assist you.

Yes, every guest room includes a safe for storing your valuables.

No, in line with our minimalist concept, we do not include TVs in guest rooms.

High-speed, free WiFi can be accessed anywhere in our hotels.

You are very welcome to arrange a viewing before booking. Please contact our Reservations team on [email protected] to schedule a suitable time.

Yes, changes or cancellations depend on your booking policy. For assistance, contact [email protected].

Check-in any time after 3:00 pm, check-out any time before 11:00 am.

We do offer early check-in and late check-out, subject to availability and for an additional fee. Get in touch with the team, and we’ll do our best to accommodate your request.

Yes, you’re welcome to store your luggage with us on the day of arrival or departure. We do not store luggage overnight outside those times.

Luggage storage, Dry cleaning services, Ironing room, Meeting and events spaces, Taxi and limousine services.

We accept mail or packages for guests during their stay and a few days prior to arrival date. Please ensure that the name on the package matches the name on your reservation.

When you check in, we place a temporary pre-authorisation on your card, not an actual charge.

If no additional charges during checkout are made, this hold is released automatically after check-out. Depending on your bank, it may take a few working days to disappear from your account.

If you’re unsure, feel free to contact your bank or reach out to us.

Yes. Our Living Room Restaurant is open for breakfast, lunch and dinner. 

Buffet Breakfast: Mon - Sat | 07:00 – 10:30 Sun | 07:30 – 11:00

All day sharing menu: Mon - Sun | 12:00 – 22:00

Bar: Mon - Sun 12:00 – 23:00

You can reserve a table by contacting our reception or dining team directly at the hotel or visit tableo.com

No, but our restaurant is on the ground floor and serves food and drinks all day long.

Yes. Our Rooftop Terrace is open all summer long but is subject to availability, weather dependent and seasonal.  Mon - Fri 14:00 - 21:00, Sat - Sun 12:00-21:00 

We recommend checking availability before arrival.

Yes. We offer fully equipped spaces ranging from 8-person boardrooms to rooms that hold up to 70 guests in theater style. Our meeting rooms [The Blue Room, Sky Blue Room, and Pink Room] feature flexible layouts, bold colors, and waterfront views.

All rooms include high-speed Wi-Fi, AV equipment, flipcharts, notepads, and sustainable food and beverage packages, ranging from coffee breaks to full-service meals.

Yes. From networking mixers to cocktail parties, we host private and semi-private events for up to 120 guests. The Roof, The Globe, and The Living Room are ideal for receptions and group dinners.

Definitely. Our bright, modular rooms are perfect for creative workshops, yoga classes, offsites, and community meetups.

Yes. The rooftop bar and terrace can be hired exclusively or semi-privately during the summer months. It offers panoramic views of the Docklands, the O2, and the London skyline.

Email [email protected] and our dedicated team will help you choose the right space and setup.